Anyone with access to the Internet can use White Pages for free by visiting the website at There, users can search by first and last name, address, phone number or business name.

Users must be aware that while White Pages provides free information, some information on the company's website is offered through other companies, such as Archives or BeenVerified, for a fee.

Customers can distinguish between offerings from White Pages and other companies by observing the headings under which the listings reside. Any service not directly provided by White Pages is listed under a category labeled "Sponsored by..." and followed by the external company's name. Furthermore, when a user clicks on a link for information from another company, the user is required to leave the White Pages website.