Mortgage rates for Citizens Bank customers are dependent on the property address and purchase price, the purpose of purchase, loan amount how the property is used and other factors, according to Citizens Bank. The creditworthiness and financial situation of the borrower factors significantly on the ultimate rate secured.

Mortgage rates are affected by whether the borrower seeks a fixed or adjustable rate loan, an advance greater than $475,000 and note amounts that change over time, explains Citizens Bank. Consumers may obtain a quote by calling the customer service number, visiting a branch during normal business hours or through the bank website.